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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Linda McElhone

March 20, 2025

5  out of  5
rating by Linda McElhone
"Grayson was very helpful in getting me new coverage for both homeowners & auto."
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vinri

March 19, 2025

5  out of  5
rating by vinri
"Graeson was personable and patient with me. He took the time to explain everything and was very pleasant to speak with. I definitely recommend coming to this location for your insurance needs."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Vicki Webb

March 18, 2025

5  out of  5
rating by Vicki Webb
"Thanks so much to Graeson Chappell for his professionalism and help with my auto and homeowners insurance. My insurance was way too high from the other company and I had just received increased renewal rates since Hurricane Helene hit our area. State Farm saved me over $1700 per year for the same or better coverage!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are excited to work with you on your auto and home insurance. Call, text or email us if you need anything."
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Naidyn Chancey.

March 18, 2025

5  out of  5
rating by Naidyn Chancey.
"Graeson helped me get a quote and was absolutely fantastic! Answered all of my questions, reached out to check back with me and was super helpful. Amazing service and overall an a joy to work with. Thank you so much!"
We responded:
"Thank you for taking time to give us a 5-star review! I'm glad Graeson could answer all your insurance questions."
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Mike Savakis

March 6, 2025

5  out of  5
rating by Mike Savakis
"Really don’t have any major complaints with Rudy Abels, State Farm group. Been with them since 2015. They are really easy to get a hold of anytime there are any changes in my bills for example . They are easy to talk to and they explain everything. Very happy people. I usually talk to Cindi a lot and she’s always been a peach. Recently had a good experience with Mr Chappell As well."
We responded:
"Mike, thanks for the kind words and for letting us serve as your insurance agency for so many years. "
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Jesse Grant

March 6, 2025

5  out of  5
rating by Jesse Grant
"Graeson was a real pleasure to talk to and deal with, I highly recommend him. He really saved me more money on an individual plan than I could’ve joining my family’s plan."
We responded:
"Thanks for taking time to share your insurance buying experience at our insurance agency. Glad we could save you some money. "
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Caedmon storm

February 26, 2025

5  out of  5
rating by Caedmon storm
"Graeson at Rudy ables was a beast. Got my coverage transferred from another state and got me a good deal. Cant go wrong with farm"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Kristi Harding

February 26, 2025

5  out of  5
rating by Kristi Harding
"We have had home and auto insurance with Rudy Ables at State Farm for over 30 years. They have always been responsive and caring as needs come up. Calls are returned quickly if they are speaking with someone else at the time I call. When a team member is talking with me, I don’t feel rushed through a process. Everything about the policy is thoroughly reviewed and explained."
We responded:
"We’re honored by your positive feedback and thank you for allowing us to handle your insurance for so long. We look forward to continuing to provide you with great service! "
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trevor santos

February 21, 2025

5  out of  5
rating by trevor santos
"Had a very good experience with Grayson he was really respectful and knew what he was talking about took the time to explain stuff just all around the best experience I’ve ever had with anyone over the phone"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you had such a great experience at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Glo Low (GloLow)

February 7, 2025

5  out of  5
rating by Glo Low (GloLow)
"My first time experience was awesome 👍🏽😎."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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wen chen

February 7, 2025

5  out of  5
rating by wen chen
"The services provided were extremely enthusiastic, serious, professional, meticulous and considerate. Thank you very much."
We responded:
"I’m glad we could help you solve your car insurance problem. "
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Kathy McFarland

September 24, 2024

5  out of  5
rating by Kathy McFarland
"I've been a loyal, faithful customer for 15 yrs with State Farm and Rudy Ables office. Although the claims department has horrible, rude customer service, they don't communicate well within the different departments, and they're not timely when processing accidents, Rudy's office is always helpful to assist in moving things along. A huge shout-out specifically to Taylor!!! He's extremely kind, caring, and compassionate to my needs, whether minor or major. He's always willing to listen. He researches every answer and does what it takes to calm me down when I'm upset, and to find a viable solution. Thanks ever so much to Taylor for his help, kindness and understanding, which has always been above and beyond!!"
We responded:
"Kathy , thank you for the compliment on our office. We are here to help you through any insurance issues. Thanks for allowing us to insurance your car and home all these years. "
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John Shaluly

May 31, 2024

5  out of  5
rating by John Shaluly
"These insurance people have been a real blessing! We were involved in an accident while in a rental vehicle. Even though it was outta state, the lady at the front desk guided us through the process. Thank you, State Farm and Rudy Ables!"
We responded:
"Thank you John. Cindi is always so helpful to our customers. I’m glad we could help you through it. "
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Greg Bardasian

March 19, 2024

5  out of  5
rating by Greg Bardasian
"They are the best insurance team I have ever had. Amazing customer service. Knowledgeable, courteous, and prompt! Every time I call, they answer! Every problem I have, they solve! Every need I have is dealt with quickly and wonderfully. Cindi is the absolute best. Thanks for always taking care of me!"
We responded:
"Thank you so much, Greg. We're thrilled to hear about your positive experience with our team and Cindi. We are committed to providing excellent customer service and appreciate your trust and support. If you ever need anything, we're here for you."
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Uniqua Morris

February 9, 2024

5  out of  5
rating by Uniqua Morris
"Thank you Taylor for making the signing up process easy for my insurance on my vehicle. You’re awesome sauce !"
We responded:
"Thank you for the kind words and for bringing your car insurance over to our agency. "
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Taylor Rippeth

February 4, 2024

5  out of  5
rating by Taylor Rippeth
"I have been a loyal customer of Statefarm for years now. Anytime I need assistance or guidance they are always helpful and make every step simple and fast. Shoutout to Taylor Jordan at Rudy Ables Statefarm for making my renter's insurance process a breeze. It's a great feeling to know your insurance company has wonderful employees willing to help you anytime."
We responded:
"Glad to hear Taylor made it so easy. Thanks for doing business with us. "
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Mesa Ou

January 4, 2024

5  out of  5
rating by Mesa Ou
"We just moved to Simpsonville and needed homeowners and auto insurances and were referred to Taylor. It was a pleasureable and hassle-free experience and we would definitely recommend him to our friends, family or anyone looking for insurance. Thank you Taylor!"
We responded:
"Mesa, Welcome to Simpsonville. I hope you enjoy your new home and thank you for doing your homeowners and auto insurance with us. We look forward to being your insurance agent."
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susan baker

December 7, 2023

5  out of  5
rating by susan baker
"We’ve been using State Farm Rudy for approx. 10 years now. I know the staff by name when I call and they also know me personally. They are always swift to assist, know your particulars and share if something could use some tweaking for your benefit. This branch beats the National call line or any other State Farm contact we have had. Recently our truck was stolen and the staff followed up continuously to ensure we were handled well with quick resolution. They’re professionals AND Fun!"
We responded:
"Thank you for the kind words. I know I am blessed with a wonderful team, but it's always nice when others speak so highly of them. Rudy"
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Charlotte Reid

November 15, 2023

5  out of  5
rating by Charlotte Reid
"Thank you Cindi Buck!!! Always quick to respond and provide exactly what I need. You are awesome!!!"
We responded:
"Thanks for recognizing Cindi. I agree, she is awesome. I don't know how she does it all and does it so well."
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Felicia Almodovar

November 5, 2023

5  out of  5
rating by Felicia Almodovar
"Wonderful customer service and helpful with any information that a customer needs"
We responded:
"Congratulations on your new home and thanks for insuring it with us."
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Lisa Clark

September 27, 2023

5  out of  5
rating by Lisa Clark
"Special thanks to Taylor Jordan for saving me over $400/year. He took the initiative to contact me about potential savings I never would have thought about. Thank you!"
We responded:
"I'm glad we were able to save you so much money on your insurance. Keeping things affordable is important now, with such high inflation. Thank you for allowing us to be your insurance agency."
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Greta McLeod

September 6, 2023

5  out of  5
rating by Greta McLeod
"The best!!!! This young man was easy to talk to and a pleasant person to work with thank you so much!!"
We responded:
"We appreciate your kind words. Thank you for doing business with us."
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J D

September 6, 2023

5  out of  5
rating by J D
"We have been with Rudy Ables - State Farm Insurance for 30 years. There has never been less 5-star service! It is great to work with local people who know us and work to keep our insurance needs taken care of and up to date. Our recent meeting with Taylor Jordan in the office was no exception. He is knowledgeable and helped us change some coverage to save money."
We responded:
"We have always enjoyed doing business with you. Thank you for letting us handle all your insurance for so many years. "
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DOUG BRAY

September 6, 2023

5  out of  5
rating by DOUG BRAY
"Taylor was knowledgeable and super easy to work with! He got answers to all my questions and covered every detail. Communications were fast and reliable. AAA+++"
We responded:
"Doug, Thank you for letting us handle another type of insurance for you. I think we have provided you with auto, home, life, and business insurance over the 30 plus years you have been a client. Thank you so much for doing business with us."
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Paul W. Crowson

September 1, 2023

5  out of  5
rating by Paul W. Crowson
"Taylor spent some time with me on the discount adding the car and home owners together. He was a tremendous help explaining things. Checking making sure I had the coverage needed, but also comparing prices to my deductible questions. Thanks Taylor"
We responded:
"Paul, thank you for taking the time to share your experience. Your situation was a little different, so Taylor talked to several of us in the office to make sure he got you the best price without sacrificing great coverage. Thanks for letting us handle your car and home insurance. "